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Legal Policy · Data Protection
Privacy Policy
Foliware is committed to protecting the privacy of individuals who interact with our website and submit commercial enquiries. This policy explains what personal data we collect, how we use it, and your rights in relation to that data.
Privacy at a Glance
What This Policy Covers
Foliware collects and processes personal data exclusively in the context of B2B commercial operations—procurement enquiries, order fulfilment, and export documentation. We do not supply directly to consumers.
Business Contact Data
Name, job title, company name, address, email, and telephone number submitted through forms or direct communication.
Procurement Details
Delivery location, product enquiry details, volume requirements, and notes provided to generate commercial quotations.
Transaction Records
Order details, correspondence, export documents, and invoices retained in accordance with Indian commercial record laws.
B2B Purpose Only
All data collected is used exclusively for commercial purposes—responding to enquiries and fulfilling bulk orders.
No Data Sales
We never sell data. Data is shared only where operationally necessary—logistics partners, processors, or legal authorities.
Your Rights
You have the right to access, correct, or request deletion of personal data. Contact our privacy team to exercise these rights.
1
Data We Collect
We collect the following categories of personal data through our website contact forms and direct business communications:
- Identity Data: Name and job title.
- Organisation Data: Company name and business address.
- Contact Data: Business email address and telephone number.
- Procurement Data: Country and delivery location for quotations.
- Enquiry Data: Volume requirements and procurement notes.
- Technical Data: IP address and browser type (via analytics).
2
How We Use Your Data
All data collected is used strictly for B2B commercial operations:
- To respond to procurement enquiries and provide quotes.
- To process and fulfil bulk supply orders.
- To prepare export documentation and shipping notifications.
- To maintain business transaction records.
- To communicate relevant product updates (opt-out available).
Foliware does not use personal data for automated decision-making or profiling. All data use is directly connected to our commercial manufacturing operations.
3
Data Sharing
We do not sell personal data. We only share data with the following third parties where operationally necessary:
Logistics & Freight Partners
Shared for order fulfilment and export shipment processing (name, address, and shipment details only).
Payment Processors
Required for processing commercial transactions securely.
IT Service Providers
Supporting our website and business systems under data processing agreements.
Government Authorities
Where legally required, such as customs and export compliance under Indian law.
4
Data Retention
- 7 Years: Business contact data and transaction records are retained in accordance with Indian commercial and tax record-keeping requirements.
- 24 Months: Website enquiry data not resulting in a commercial transaction is retained for up to 2 years, then securely deleted.
5
Cookies
Our website uses cookies to support functionality and understand how visitors use the site.
- Essential Cookies: Required for the website to function correctly. Cannot be disabled. No personal data is tracked.
- Analytics Cookies: Used to understand visitor behaviour. All data is aggregated and does not identify individual users.
You may disable non-essential cookies through your browser settings without affecting your ability to submit enquiries.
6
Your Rights
Under applicable Indian data protection law, you have the following rights regarding your personal data:
Right of Access
Request access to the personal data we hold about you.
Right of Correction
Request correction of inaccurate or incomplete data.
Right of Deletion
Request deletion where retention is no longer legally required.
7
Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. Business data is stored on secured systems with access restricted strictly to authorised Foliware personnel.
8
Policy Updates
This policy may be updated periodically to reflect changes in our operations, applicable law, or regulatory guidance. Significant changes will be notified via our website. The effective date at the top of this document reflects the most recent revision.
9
Contact Us
For all data access, correction, or deletion requests—and for any questions about how your data is collected or used—please contact our privacy team:
contact@foliware.com
Please include your name, company name, and a description of your request. We will respond within a reasonable timeframe.
Privacy Questions
Frequently Asked Questions
Does Foliware sell personal data to third parties?
No. Foliware does not sell personal data to any third party under any circumstances. Data may be shared only where operationally necessary—with logistics partners, payment processors, IT service providers, or government authorities as required by applicable law.
What personal data does Foliware collect?
Foliware collects name, job title, company name, business address, business email, telephone number, country and delivery location (for quotations), enquiry details, and technical data. All data collection is for B2B commercial purposes only.
How long does Foliware retain personal data?
Business contact data and transaction records are retained for a minimum of 7 years in accordance with Indian commercial and tax record-keeping requirements. Website enquiry data not resulting in a commercial transaction is retained for up to 24 months, then securely deleted.
How do I request access to or deletion of my data?
Contact contact@foliware.com with your name, company name, and a description of your request. Note that some data may need to be retained to meet legal record-keeping obligations, even where a deletion request is submitted.
Is Foliware’s privacy policy governed by Indian law?
Yes. Foliware’s website and business operations are based in India. This Privacy Policy is governed by applicable Indian data protection law.
Does Foliware send marketing communications?
Foliware may communicate relevant product updates to registered business contacts. An opt-out option is available in all such communications. Foliware does not send consumer marketing. All communications are B2B in nature.
Foliware · ISO-Certified Manufacturer
Questions About Your Data?
Contact Foliware’s privacy team for data access, correction, or deletion requests. For commercial enquiries, our B2B sales team responds within 48 business hours.